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Multi-tenant WhatsApp Business platform with an AI layer: messaging, automation, CRM and commerce in one unified dashboard. Built on Meta’s official Cloud API for brands, multi-branch groups, and high-velocity lead teams.
Whether you interact with thousands of customers daily on dedicated WhatsApp numbers or convert paid Facebook ads into closed sales, Trescosys powers your complete funnel.
Brands running customer conversations directly on their own verified WhatsApp numbers.
Sales teams processing Facebook Lead Ads into closed revenue without requiring an active WhatsApp number.
lead_id.
A hardened pipeline connecting customer touchpoints to the official Cloud API, intelligent core routing, and human agent dispatch.
WhatsApp chat, Click-to-WhatsApp ads, and smart QR code entry.
Official Cloud API infrastructure with verified green/blue sender credentials.
Chatbot flows, pluggable AI layer, and business API connections.
Real-time shared inbox, ticket assignment, and human handoff.
One headquarters login. Complete isolation by design.
Consolidate incoming conversations into a high-performance team workspace equipped with native voice AI and contact scoping.
Team conversations update live for every agent simultaneously. Agent assignment, private internal notes, and thread ownership.
Send and receive rich formatted text, photos, video clips, PDF invoices, and interactive WhatsApp buttons natively.
Inbound customer voice notes are transcribed to text instantly for agents, and AI can respond with natural Arabic/English spoken replies.
Pre-written replies agents send in one click. Maintain consistent corporate tone and slash first-reply latency down to seconds.
Full customer profiling by phone number or Business-Scoped User ID (BSUID) for privacy-first enterprise lead tracking.
Message sequence is strictly preserved in every thread so multi-part inquiries and context never arrive jumbled.
Automation handles the routine triage. The instant a human touch is needed, the system transitions smoothly without awkward bot collisions.
Customer sends a message on WhatsApp or taps an ad CTA.
Keyword flows, interactive menus, and AI answers qualify the intent.
Bot transfers the thread with full context directly to an active team agent.
While a handoff is pending or active, no keyword flows or welcome menus fire. The human agent completely owns the conversation.
Automation resumes on its own after a configurable inactivity threshold, ensuring the customer is never left hanging.
Empower non-technical teams to build powerful conversational flows with triggers, button menus, and external API nodes.
Visual branch flows started by keyword triggers, message intent, or campaign payloads.
Interactive button and list replies guide every customer to the exact service they require.
Rule-based instant answers around the clock for FAQs, working hours, locations, and catalogs.
Flows call external systems through saved HTTP endpoints and shared request parameters.
Enterprise generative intelligence tailored to your business knowledge, with multi-provider failover and live API tool execution.
Each organization runs its own isolated AI assistants, system prompts, persona, and access rules.
Assistants don’t just chat — they execute actions. For example: real-time car-rental search, pricing calculation, and reservation booking directly from the WhatsApp thread.
Guided multi-step transactional processes run safely as server-side journeys, powered by your proprietary documents, FAQs, and pricing data.
Safety layers and moderation filters are built directly into the AI gateway to ensure brand-safe, hallucination-resistant outputs.
Multi-provider AI under one unified gateway
Integrated via LiteLLM gateway. Switch models dynamically, optimize token budgets, and prevent provider lock-in with zero code rewrites.
Turn WhatsApp into your highest-converting storefront with official Meta catalog sync, automated KSA Moyasar payment links, and instant owner notifications.
The customer browses your official Meta catalog inside WhatsApp and submits a completed shopping cart straight into the chat.
An automatic KSA Moyasar payment link is generated and sent back instantly for the exact order total (Mada, Apple Pay, Visa/MC).
The business owner and fulfillment team receive an instant alert for every catalog order and verified payment confirmation.
Connect your Meta product catalog.
Manage products in platform and sync to catalog.
Customers browse and order inside WhatsApp.
Instant alerts sent for every order.
Automatic payment link sent in seconds.
Ready-made vertical connectors such as live RentACar fleet search and AuditPro compliance sync.
Roadmap: WooCommerce & Shopify connectorsGenerate API keys for in-house engineering teams to trigger WhatsApp messages, ingest webhooks, and push CRM data securely.
Broadcast segmented updates, special offers, and transactional alerts with full lifecycle status tracking and throttled delivery.
Select contacts by tag or segment. Opted-out contacts are skipped automatically.
Meta-approved templates with dynamic customer variables and rich media headers.
Dispatch immediately or schedule campaigns for optimal engagement time slots.
Delivery status tracked in real time down to the individual customer response.
Built from the ground up for strict compliance with Meta’s official business guidelines, eliminating account disruptions.
Navigating Meta verification in the Kingdom of Saudi Arabia requires matching legal documentation. Here is exactly what is required for first-pass approval.
[email protected]).
Use Arabic OR English exactly as written on the CR. The registered address and phone must also match: a working +966 number that can receive SMS or voice calls.
Connect your Facebook Lead Ads forms directly to a managed pipeline and feedback closed deal signals back to Meta via Conversions API.
Leads arrive instantaneously straight from your ad forms.
Each lead is routed dynamically by Facebook Page ID to the right branch.
Leads move through visual managed stages with assignee accountability.
Stage changes pushed back to Meta matched by lead_id.
Expand your reach beyond isolated text threads into high-touch browser voice calls, managed WhatsApp groups, and instant QR entry points.
Hardened access control, bot protection, role boundaries, and subscription management engineered for corporate deployments.
Mandatory MFA protects every team account and prevents unauthorized console access.
Cloudflare Turnstile on login endpoints blocks credential stuffing and automated abuse.
Flexible subscription plans with features switched on per plan, backed by a dedicated billing module.
Instant email alerts and in-app system notifications for agent handoffs and critical events.
High-converting marketing landing pages with full SEO, sitemap, and robots configuration.
Step-by-step interactive onboarding guides for both team users and technical administrators.
Enterprise architecture engineered for high throughput, sub-second webhook processing, and continuous delivery.
The API is built once on develop and safely promoted through automated branch merges.
Development, staging sandbox, and production clusters run 100% independently for zero-downtime releases.
Confirmed solution capabilities delivered turnkey and supported locally in Riyadh.
Numbers, Meta Business Manager access, and initial content assets.
Branches, conversational flows, AI assistants, and templates.
End-to-end sandbox testing of live customer journeys.
Staff training, production verification, and launch.
You pay official Meta per-conversation fees directly to Meta with zero markup or hidden intermediary surcharges.
Rebrand the complete platform under your corporate agency identity.
Custom domain, branded client portal, agency sub-account management, and localized GCC client billing controls.
Connect with our Saudi engineering specialists in Riyadh to activate your WhatsApp Business channel with official Meta verification in 5 to 7 working days.